1. What is processing time?

A: Processing Time refers to the time that is needed for handling your order and preparing it to be shipped. Usually it takes 1-3 business days, including payment & shipping address confirmation, sourcing, quality controlling test, and packaging. When your payment is done, we will begin to handle your order. If the order has not been shipped out until the end of the 3rd day as we claim, we will take the responsibility for its delay and the inconvenience it might cause to you. Consequently we will send you an email about your order status. During the delaying time, your requirement of product replacement or refund will be accepted.

2.Does superpopular.net handle International orders?

A: Yes, we ship worldwide at no additional charge.

3.What kind of shipping methods do you offer?

A: We provide worldwide free shipping through normal airmail. If you want to receive your order earlier, you can choose the express mail(such as EMS or DHL), and you need to pay for the shipping fee.